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Malt Strategy
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Welcome to Ian's freelance profile!

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Ian Cherry

Head of Problem Management
  • Suggested rate
    $1,056 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Ian's quote.
Location and workplace preferences
Location
Reading, England, United Kingdom
Can work onsite in your office in
  • and around Reading (up to 50km)
  • and around London (up to 50km)
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Skill set (7)
Check out Ian's expertise
Ian in a few words
A highly experienced IT operations professional, able to provide enhancements to organizational capabilities in Service Management, Troubleshooting, Problem/Incident Management, Stakeholder and Vendor Management and Process Improvement.
• Expert in Problem and Incident Management
• Design and implementation of intelligent data analysis solutions
• Stakeholder relationship management, reporting and communication strategies
• Development of effective SLA/OLA and KPI for teams, processes and functions
• Management of vendors/managed services
• Service/function governance
• Proven highly effective in team management and developing individuals
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