- Amadeus IT GroupData AnalystSeptember 2018 - Today (6 years and 2 months)Nice, France• Assistant to develop the DWA team from a function group to a flourish and independent team;• Standardize and document the data governance and best practices for the data analysis and metric definitions;• Analyze data from digital workplace solutions (hardware and software) for solution owners to monitor performance and support in troubleshooting;• Explore and predict user behavior based on various sources from workplace solutions to optimize resource allocation;• Help the company to reduce costs during the pandemic by reassessing digital workplace assets to optimize and maximize resource efficiency;• Implement data exploration analysis to determine valuable metrics, explore hidden correlations, and drive insights;• Assist data architect to extract data, and perform the entire process from data cleaning, and transforming to the visualization;• Build and maintain big data-driven dashboards in Splunk and Power BI;• Communicate with stakeholders to determine needs and deliver results;• Propose new technologies and tools to optimize and automate workflow.• Comply with the General Data Protection Regulation (GDPR) to protect information.• Communicate with stakeholders (technicians and non-technicians) to identify needs.
- Amadeus IT GroupReport SpecialistAugust 2017 - June 2018 (10 months)Sophia Antipolis, France• Analyzed data to monitor performance of customer learning service;• Created regular reports for service managers to support decision making;• Worked with learning managers to determine metrics and calculation rules;• Maximized the work efficiency by automating reports by using different tools (SQL, Excel, Tableau);• Kept discipline in Salesforce CRM data management to guarantee data quality;• Developed reporting solutions for stakeholders and implemented knowledge transformation.
- Adfaith Management Consulting Inc.Junior ConsultantJuly 2015 - August 2016 (1 year and 1 month)Beijing, China- Worked as a fast learner to understand different business models over industries in a short time and respected the deadline in a fast speed environment.- Participated in 7 strategic projects involved in 7 different industries.- Gather business intelligence and data from open and internal sources to evaluate the business contexts and forecast trends and propose strategic recommendations.- Drafted presentations for business proposals by using Excel, Word, and PowerPoint.- Leveraged business data by using professional business models.
- Master's degree, Strategy, Consulting and Digital TransformationEDHEC Business School2017Master's degree, Strategy, Consulting and Digital Transformation
- Bachelor of ManagementBeijing Normal University, Zhuhai2014Bachelor's degree, Franchise management
- Google Data AnalystGoogle2022