Skills:
• SaaS Sales & Customer Success
• HR/Recruitment/Wellbeing Tech
• GTM Strategy
• New Region Launches
• Developing and Leading Teams
• Increasing Sales & Renewal Rates
• Driving Higher Upsell Figures
• Maximizing Client Satisfaction
• Setting Targets & KPI’s
• Creating New Processes
• Setting Area/Customer Plans
• Exceeding Sales & Renewal Team Targets
• Training and Onboarding
• Reporting (Board & Team Level)
• Marketing Strategies
• Keynote Speaking
Experience:
• Closed over $6m in new business, upsells & renewals in the last 4 years
• Launched 3 new B2B channels for a Wellbeing/Fitness app (UK & US)
• Established a new region (UK) for a Mental Health SaaS solution
• Increased retention rates to 95%+ (UK) for a Recruitment Tech organisation
• Replicated success of improved upsell and retention methods across 3 geographies for a Recruitment
Tech organisation (France, UK, US)
• Recruited high performing teams that are still in place today across 3 companies
• Created new targeted outreach plans
• Increased avg meetings booked
• Created new sales & customer success playbooks that are still in use in over 4 companies
• Created new sales & customer success collateral (demos, presentations, website, email campaigns etc)
• Created new & improved KPI's & reporting that are still in use in over 4 companies
• Training and Onboarding
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- GoogleCEOSOFTWARE PUBLISHING
Menlo Park, CA, USA
September 1998 - Today 25 yearsIf I had to sum up my life up to this point, I'd say it's been one heck of a ride...
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