- Marks & SpencerCustomer AssistantJune 2022 - August 2022 (2 months)Staines-upon-Thames, UK•Offered advice on product selection for enhanced levels of support and service.•Maintained sales floor stock levels through consistent monitoring and regular replenishments.•Created attractive visual merchandising and shop window displays.•Carried out regular quality checks to ensure displayed products were in good, saleable condition.•Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.•Adhered strictly to policies and procedures for continued company compliance.•Employed active listening and product expertise to successfully resolve inbound queries.•Offered prompt solutions to maintain customer satisfaction.
- Wheatsheaf and PigeonBar Staff MemberApril 2022 - June 2022 (2 months)Staines-upon-Thames, UK•Performed all bar duties, thoroughly cleaning, sanitising and replenishing stock.•Engaged with guests to create positive atmosphere, encouraging loyalty and repeat visits.•Refused drinks service to guests without appropriate proof of age.•Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.•Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.•Followed food safety and hygiene requirements to protect guests.•Maintained bar stocks, replenishing daily as necessary.
- GODDARDSRemovals OperativeJune 2021 - August 2021 (2 months)Staines-upon-Thames, UK•Followed safety procedures•Loaded and unloaded trucks with customer possessions or merchandise.•Packed boxes according to correct service and quality standards.•Cleaned up debris and extra boxes to leave locations clean and neat. Maximised customer satisfaction by providing fast service and resolving•issues in a timely manner.
- Bachelor of ScienceSolent UniversityBachelor of Science:
- GCSEs:"The Bishop Wand Church of England School"2020GCSEs: