• A proven financial services consultant
• Excellent knowledge of AML/KYC/Financial crime
• Strong IT skills
• Outstanding problem analysis skills
• Ability to meet deadlines and targets
• High level of interpersonal skills (telephone, e-mail and face-to-face)
• Can work effectively both individually and as part of a team

I have worked on contracts with TSB and Lloyds.

Consultant in the KYC/AML team initially and then seconded to financial crime during the implementation of the Santander software roll out. Performing KYC/AML reviews using a risk-based approach.

Assessing documentation relating to CDD/EDD.

Part of a large scale remediation project, duties included training colleagues on complaint handling classification and remediation, debt collection and recovery and outbound calling techniques.

Conducting remedial case reviews following specific guidance relating to commercial bank accounts to ensure methodical and effective case load and pipeline management in line with agreed SLAs.

Communicating feedback to management and stakeholders on emerging trends and issues.