I specialise in large scale business change (from strategy through to implementation), and am experienced in delivering global marketing campaigns and effectiveness strategies.
I hold a first class honours degree, and have a thirst for continued development, holding two mMBA marketing qualifications and numerous programme delivery qualifications (MSP, APMP, Agile and Management of Risk- all at practitioner level).
A few key programmes I have delivered include:
- Agency Strategy (2022): both an advisory and leadership role to transform a B2B communications agency to a strategic consultancy. This included the creation and management of an end-to-end owned research project to deliver a 40% target increase in revenues.
- Client Experience Strategy (2021/2022): implemented within a consultancy business, leading to a 20% increase in profits (due to portfolio prioritization) and two-fold gain in average client size due to advocacy from existing clients.
- Tripartite Brand Communications Strategy (2018/2019) launching the largest global airline joint venture. I spearheaded an £11bn transaction and implementation programme resulting in the network routes increasing from 26 to 340 worldwide.
- Major Airline Global Programme (2017/2018): to develop and introduce three new products to the market. The programme spanned the breadth of the business including digital transformation, fleet update and a global marketing campaign. The outcome was £44m annual incremental revenue and a 10pt lift in customer satisfaction.
(I have worked across a number of industries, including: travel, pharmaceutical, FS, technology, health and engineering).
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- GoogleCEOSOFTWARE PUBLISHING
Menlo Park, CA, USA
September 1998 - Today 25 years and 1 monthIf I had to sum up my life up to this point, I'd say it's been one heck of a ride...
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