Product & Service Experience Design + Leadership Coach
👉 with me, you take action & deliver in the most radical human way✌️defying the unsustainable growth frenzy✌️

I'm a digital enthusiast passionate about human-centered design. I’m a self-starter with strong communication and organisational skills. I love initiating and developing strategies and tactics, collaborating with teams to optimise execution, and fostering an enjoyable work environment.

RELEVANT SKILLS

- CX methodology : Customer understanding, Customer Journey Mapping & Ecosystem Building

- Product Owner : Website, Mobile & Application Building

- Sales & conversion flows optimization & creation, throughout behaviour analytics - UX, IU, CRO

- Audit, analyse, recommendations & roadmap setup to lead product creation & optimisation with strong stakeholders management skills.

- Human-centered design: evangelisation, education & training to drive people into taking action!

- Leadership Coaching - ICF standard