Ericsson Telecommunications
December 2019 - September 2022 (2 years and 9 months)
Bucharest, Romania
Jira & Confluence Administrator
• configure, maintain, use Jira service management, Jira software, Jira core
• work with customers to enable custom workflows, fields, screens, dashboards, and reports
• provide support as required to client administrators and users to ensure the success of implemented solution, using ITIL, ITSM architecture.
• install, use and maintain Jira add-ons: Insight, Power Scripts for JIRA, BigGantt, EazyBi etc.
• user management administration with SSO, AD and ADFS integration, etc.
• create custom SIL scripts (Anova Apps), groovy scripts (ScriptRunner)
• provide GITLAB administration support to end users